Returns & Exchanges

At Narwal, we want you to be completely satisfied with your purchase. If you're not happy with your home product, you can return it within 30 days for a full refund or exchange.

1

Initiate Your Return

Visit our online returns portal with your order number and email address to select the items you wish to send back.

2

Print Your Label

Once your request is approved, we will email you a prepaid shipping label and a return authorization form to include in your package.

3

Pack and Ship

Securely pack the items in their original packaging and drop the parcel off at any authorized carrier location.

4

Receive Your Refund

After our warehouse inspects the returned goods, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing